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    Hanna Bubser
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    iFLEX 2024: PAMA Education Sessions Part 1

    Hanna Bubser
    May 14, 2024
    The first round of PAMA sessions at iFLEX 2024 included a look at government affairs, economics, and managerial support.

    Latest from Running a Shop

    Muse 10 Photography
    Leadership

    Checking in with Jiffy Lube 2023 Franchisee of the Year: Bronco Lube

    Hanna Bubser
    May 10, 2024
    Chad Weisbeck of South Carolina-based Bronco Lube on running an award-winning franchise.
    Photo 95696123 © Calvin L. Leake | Dreamstime.com
    Finance+Operations

    Quick Lube Q&A: Jeff Smith of Service Champ

    NOLN Staff Reporters
    May 1, 2024
    Jeff Smith, vice president of key accounts for Service Champ, outlines trends and opportunities with service diversification.
    Courtesy of Gold Flat Express Lube & Car Wash
    Finance+Operations

    The Best of Multiple Worlds

    Carol Badaracco Padgett
    May 1, 2024
    Myriad business offerings help drive success at a Golden State quick lube.
    Courtesy of Lynden Lube
    Finance+Operations

    A Tale of Two Services—in One

    Carol Badaracco Padgett
    May 1, 2024
    Repair and quick maintenance can and do co-exist.
    Illustration 158502469 © Mykola Nisolovskyi | Dreamstime.com
    Leadership

    Steer Clear of Counterproductive Meetings

    Carol Badaracco Padgett
    April 30, 2024
    This simple shop strategy protects morale.
    Courtesy of Deanna Baumgardner
    Human Resources

    Quick Lube Q&A: Deanna Baumgardner of Employers Advantage

    NOLN Staff Reporters
    April 12, 2024
    Employers Advantage Founder Deanna Baumgardner shares how to stay on the same page as your team.
    Radiant Reflections Photography
    Customer Service

    Serving Younger Generations as Customers

    Enid Burns
    April 1, 2024
    You don't need to treat younger customers with extra attention, but you do need to assess how much of an explanation of services is required.
    Photo 159601790 © Andrii Yalanskyi | Dreamstime.com
    Leadership

    Cultivating Employee Goals

    Peter Suciu
    April 1, 2024
    How to be SMART about setting goals.
    Photo 27375598 © Choneschones | Dreamstime.com
    Tech+Tools

    Hands-On Technology

    Peter Suciu
    March 29, 2024
    More than getting the hands dirty.
    Hanna Bubser
    Tech+Tools

    Women in Auto Care Panel Highlights Industry Trends

    Hanna Bubser
    March 5, 2024
    The annual Women in Auto Care Leadership Conference included a panel about EVs, ADAS, and more.

    Latest From Running a Shop

    Emily Rowe

    Photo 33751202 © Antoniodiaz | Dreamstime.com

    Photo 250596064 © Lertlak Thipchai | Dreamstime.com
    Photo 20023734 © Iscatel | Dreamstime.com
    Photo 181622976 © Boggy | Dreamstime.com