Whether it's web browsing, emailing or creating a password, make sure those actions don't become vulnerable to cyber threats. Here's how you can secure your shop's digital assets.

AutoNation and SiriusXM partnered hand out Automatic plug-in adapters to customers who purchase a pre-owned vehicle.

Follow these tips to make sure your operation is collecting, handling and securing customer data properly. Plus, learn what it takes to create a website privacy policy.

Kelly Blue Book says the tool is driving new customers with more than 46,000 consumers clicking on the service request button—more than half of whom are new to the dealer.

When it comes to consumer data privacy, OEMs are looking to get ahead of potential regulation. See what foundations that an automaker consortium has developed.

We've evolved from the previous era about service repair information and have entered the era of vehicle data access.

Shop owner Andy Massoll talks about bringing a member of Congress into his shop to talk legislative issues.

Onboard diagnostics systems, such as oil life monitors, are directing drivers to go to the dealership for service. The Automotive Oil Change Association argues that it's worded as a demand rather than a recommendation.