Kelly Blue Book says the tool is driving new customers with more than 46,000 consumers clicking on the service request button—more than half of whom are new to the dealer.
Whether it's web browsing, emailing or creating a password, make sure those actions don't become vulnerable to cyber threats. Here's how you can secure your shop's digital assets.
Follow these tips to make sure your operation is collecting, handling and securing customer data properly. Plus, learn what it takes to create a website privacy policy.
When it comes to consumer data privacy, OEMs are looking to get ahead of potential regulation. See what foundations that an automaker consortium has developed.
Before connected vehicles really take off toward a world of autonomy, the industry must first agree on what kind of network will support the tech. An analyst explains the debate here.
According to the 2019 VinSolutions Technology and Transformation of Retail Study, artificial intelligence provides dealership amenities in at least three (soon to be four) categories.
At this year’s 2020 CES Show, automakers were making strides in technology—from a hybrid vehicle debut to an entire city designed only for self-driving cars.
If you don’t understand advanced driver-assistance systems, Dave Hobbs says you’re not just going to lose customers to dealerships and progressive shops—you’re going to put drivers in danger. Here’s what you need to understand about these systems and how you can properly educate customers on the technology.
The number of subscribers to OnBoard Diagnostics aftermarket telematics solutions is expected to reach 117.8 million in 2019, which means the technology has the potential to completely reshape the industry. Here’s what the collision repair industry can expect.
Technology is constantly improving and updating in vehicles, meaning drivers will crave to understand how their supercomputers-on-wheels work—which is where your shop comes into the picture.
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