Sheryl Driggers, co-owner of Universal Collision in Tallahassee, Florida, details how her techs are receiving training during the pandemic and how they've managed to add a new technician position.
Randy Sattler, manager of Rydell GM Auto Center in Grand Forks, N.D. describes how his shop got its start in ADAS calibrations and offers insights into how your shop could, too.
In this episode, Steve Morris, director of operations for Pride Collision Centers, discusses paper parts catalogs, microfilm diagrams, and the streamlining of electric parts catalogs.
There are many implications for ADAS in modified vehicles, and groups are now working on processes and testing protocols that will ensure safe ADAS systems can work and be replicated by repairers.
Isaiah Taylor, founder and president of Hoodhub, a company that has created a device to connect shops with customer's vehicle information through an OBD-II port, shares how independent shop owners can differentiate themselves and create a more meaningful relationship with customers.
From the 2019 Ratchet+Wrench Management Conference, shop owner Greg Buckley talks about key trends in technology; and how to budget effectively to make the purchases you need to take your shop to the next level.
ADAPT Editorial Director Anna Zeck spoke with industry analyst Susanna Gotsch about tech trends in the automotive aftermarket upon the release of CCC's Crash Course 2020 report.
Shopping for a DVI vendor or looking to switch? Listen for some important knowledge to consider to make sure you're getting the right product for your shop.
Editorial Director Anna Zeck speaks with collision shop owner Kye Yeung about how he motivates his team to strive for positive change, even though it takes a lot of work to update a shop's processes.
Chris Chesney, senior director of customer training for Advance Professional Driven by CARQUEST, lets you know how you can adapt your diagnostic strategy to new systems today.
In part one of this ADAPT interview series, learn more about data can be shared safely between connected vehicles and cloud-based management software systems.
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