It's not news that the role of the technician is evolving to stay abreast of vehicle technology, but are the skill-sets for technicians changing as well?
Onboard diagnostics systems, such as oil life monitors, are directing drivers to go to the dealership for service. The Automotive Oil Change Association argues that it's worded as a demand rather than a recommendation.
Scott Brown, owner and technician for Connie & Dick's Service Center Inc in Claremont, Calif., believes a vehicle has a lot of data being produced but it's misunderstood.
LiDAR technology on self-driving vehicles requires a certain amount of light reflected back to their sensors in order to detect surrounding objects. And your paint department can compromise that light. Here’s how LiDAR technology and paint interact on autonomous vehicles.
There is a growing list of artificial intelligence options for auto repair shops. From reaching drivers to completing repairs, here’s a breakdown of AI designed to streamline communication with customers.
When Volvo declared all of its new cars would be hybrids or electric vehicles by 2019, it wasn’t just a promise—it was a tipping point. The need for hybrid/EV training is real, because the market is growing at an unparalleled rate. Here are the models you can expect to service and the regions most affected.
In order to brace for increasingly complex vehicle repairs, shop owners must set aside a budget dedicated for extensive training and expansive tooling.
As connected car technology continues to sweep the automotive industry, access to OEM data is becoming more and more readily available. Here's what you need to know about the growing relationship between app developers and OEMs, and how it's improving shops' ability to digitally connect with drivers for service.
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