From the Archives: Telematics, at its core, is about communication. It seems to make sense, then, that one of the largest conversations surrounding emerging telematics technologies in the collision industry focuses on communication with customers.

The Repairability Technical Support service from I-CAR offers a compilation of resources for answering repair questions.

Mark Allen, collision and equipment manager for Audi of America, joins Digital Multimedia Editor Noah Brown to talk about the OEM perspective on developing technologies in the industry as well as his take on the OEM/aftermarket relationship.

ADAPT Automotive confirms OEM and industry speakers for its upcoming summit in December, Ford requests the U.S. Trademark Office rescind two of General Motor's registrations, and GM finds a potential fix to some of its faulty EV batteries.

Automotive data service collector, Otonomo, talks with ADAPT about its new self-serve platform.

I-CAR's latest webinar discussed the most accurate calibration techniques. Bottom line: Make sure techs complete all the necessary steps, whether in a dynamic or static calibration.