Noel Burris, manager of BMW’s roadside assistance program, and Rama Sreenivasan, CEO and co-founder of Blitzz, talk about the companies' partnership and how video service could having lasting effects on the automotive aftermarket.
Last month, General Motors updated its post-collision inspection requirements, now only requiring a repairer to inspect a vehicle following "any collision that exceeds minor outer body panel cosmetic distortion."
In order to brace for increasingly complex vehicle repairs, shop owners must set aside a budget dedicated for extensive training and expansive tooling.
