Company releases figures that show significant increase in use of its machine- and deep-learning technology for claims

Susanna Gotsch presents the industry's shifts and accelerations brought on by the pandemic.

Susanna Gotsch will host a webinar discussing industry disruptions due to the ongoing pandemic.

The importance of proper calibration of advanced driver-assistance systems was addressed in a recent CCC Crash Course Report, sparking further conversation among collision repair experts.

With a car nowadays costing over $35,000 on average and being the second-most expensive household item, it's vital for repair shops to "digitize the customer journey."

During a Guild 21 webinar, Dan Risley, vice president of quality repair and market development for CCC Information Services, explains how pencil whipping can be mitigated through an electronic quality control sheet.