If you don’t understand advanced driver-assistance systems, Dave Hobbs says you’re not just going to lose customers to dealerships and progressive shops—you’re going to put drivers in danger. Here’s what you need to understand about these systems and how you can properly educate customers on the technology.

The number of subscribers to OnBoard Diagnostics aftermarket telematics solutions is expected to reach 117.8 million in 2019, which means the technology has the potential to completely reshape the industry. Here’s what the collision repair industry can expect.

There is a growing list of artificial intelligence options for auto repair shops. From reaching drivers to completing repairs, here’s a breakdown of AI designed to streamline communication with customers.

As connected car technology continues to sweep the automotive industry, access to OEM data is becoming more and more readily available. Here's what you need to know about the growing relationship between app developers and OEMs, and how it's improving shops' ability to digitally connect with drivers for service.