As shops transition into more software and electrical repair work in cars, particularly with ADAS specialties, it's clear that the role of "technician" is changing with the times.
Automakers like Ford have been testing using quantum computing to solve traffic jams and more recently, quantum computing companies offered the technology to help with the coronavirus pandemic.
It's vital for a repairer to recognize which makes and models are equipped with connected car features because these features alert the driver to schedule service repairs.
In order to gear up early for an influx of cars with ADAS repairs that require calibrations, a shop operator needs to set up a tightly-controlled environment in the shop.
It's no longer business as usual and in order to make sure customers are winning, the auto industry has to find virtual and digital solutions for them.
Did you know that there is a difference in WiFi connections for a business versus a home network? The type of network can seriously impact your business' security.
One company in California has been testing how collision aftermarket parts perform to help body shops and expanded its testing to include ADAS sensors on cars.
Will you be left out of a customer repair loop? When a vehicle is connected wirelessly in a smart city, it can send notice to the OEMs, first responders and find data on which body shop is available for repairs.
Software over-the-air-updates might offer convenience for customers when it comes to minor car repairs, but the technology could also mean that repair shops are seeing older vehicles come into the shop for a longer time.
With a car nowadays costing over $35,000 on average and being the second-most expensive household item, it's vital for repair shops to "digitize the customer journey."
For approximately the past two years, repair shops have grown in the California area to include ADAS calibration repairs and prepare for self-driving cars in the future.
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Donny Seyfer, executive officer for the National Automotive Service Task Force (NASTF), goes over the tools that every general service repair shop needs to succeed repairing cars in the next five years.