It's vital for a repairer to recognize which makes and models are equipped with connected car features because these features alert the driver to schedule service repairs.
Will you be left out of a customer repair loop? When a vehicle is connected wirelessly in a smart city, it can send notice to the OEMs, first responders and find data on which body shop is available for repairs.
Before connected vehicles really take off toward a world of autonomy, the industry must first agree on what kind of network will support the tech. An analyst explains the debate here.
Because of connected cars, repair shops need to understand their place in the vehicle cybersecurity equation and secure their networks to protect customers—and themselves.
As connected car technology continues to sweep the automotive industry, access to OEM data is becoming more and more readily available. Here's what you need to know about the growing relationship between app developers and OEMs, and how it's improving shops' ability to digitally connect with drivers for service.