From the Archives: Telematics, at its core, is about communication. It seems to make sense, then, that one of the largest conversations surrounding emerging telematics technologies in the collision industry focuses on communication with customers.
Mark Allen, collision and equipment manager for Audi of America, joins Digital Multimedia Editor Noah Brown to talk about the OEM perspective on developing technologies in the industry as well as his take on the OEM/aftermarket relationship.
ADAPT Automotive confirms OEM and industry speakers for its upcoming summit in December, Ford requests the U.S. Trademark Office rescind two of General Motor's registrations, and GM finds a potential fix to some of its faulty EV batteries.
As connected car technology continues to sweep the automotive industry, access to OEM data is becoming more and more readily available. Here's what you need to know about the growing relationship between app developers and OEMs, and how it's improving shops' ability to digitally connect with drivers for service.