Data: Customers OK with Larger ROs
March 29, 2022—Average repair orders are getting larger. This is despite fewer customers frequenting auto repair shops. As gas prices skyrocket and new and used car costs have dramatically increased, consumers are choosing to keep their current vehicles—the average car on the road is more than 12 years old, cites Kelley Blue Book—and accept larger repair tickets in order to maintain them.
In February, XTime, a service-management software used by dealerships, reported average repair orders at $501.