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Podcast: Telematics Primer with Derek Kaufman

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Dec. 21, 2021—Telematics is an industry-favorite buzzword that to a vehicle’s ability to capture, store and transmit any sort of data from diagnostics and repair history to location services and user preferences. Derek Kaufman, managing partner with Schwartz Advisors, breaks down how shops can tangibly use telematic systems to optimize relationships with their customers.

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