Hyundai Getting Poor Reviews in Recall Response
March 26, 2021—Owners of Hyundai Kona EVs told Reuters that the process has been fraught with miscommunication and slow action.
Hyundai is on the hook for $900 million to replace 82,000 battery systems after a massive recall related to fire risks. South Korean owners who need transportation told Reuters that there has been little movement thus far.
In November, 173 Kona owners filed a class-action lawsuit related to the recall. Earlier in the fall, Hyundai released a software update before agreeing to replace the battery systems. Around 75,000 Kona EVs were affected.